All my items are shipped via Royal Mail from the UK.

If you are in the UK the standard shipping shown is Second Class, you can choose via the upgrade options to change this to 1st Class, 1st or 2nd Class Signed for or Special Delivery.

International Customers have shipping set as International Standard Airmail, you have the option to upgrade this to tracked.

Royal Mail Estimates that Post in the UK will be received the 3-5 working days after the item has been posted.

Royal Mail Estimates that Post to North America will take at least 7-8 working days if sent via air mail.

Customs and sales taxes are dependent on the country you live in.

However please allow extra time for delivery during busy times such as Christmas.


Woolla Woolla Handmade aim to post stock orders within 1 - 3 working days, custom items are dispatched within 14 working days.

Woolla Woolla Handmade send products via Royal Mail 1st Class or Standard International Airmail. Customers are welcome to change their postal method at request and at cost.

Should your order not arrive, please contact Woolla Woolla Handmade, a full refund or a replacement will be offered once 30 days has passed.