Despatch & Shipping

All parcels are sent via Royal Mail, in 6 years even through the pandemic they have only lost 2 parcels and one of those was a tracked & signed so we are happy with them.

Postage to the UK starts at £1.75 (If your order is over £20 it is free to the UK)

Orders are put in the post within 24 hours of receiving them, unless they are a "Made To Order" item or it is the weekend, sometimes your order can go into the post on the same day you placed it.

We are lucky to have a Post Office and a Priority Post Box just around the corner from Woolla HQ and so are processing times are quite quick.

We use recyclable postal boxes so all our packaging can be re-used or re-cycled.